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Training Request Form

Instructions: Please fill out this form to schedule BuildingLink Staff Functionality Training, KeyLink Training, or a Management Optimization Session. Please fill out a form for each session if more than one is needed.


Training Session Reminders:
    • Sessions are typically scheduled 2-3 weeks in advance, based on availability.
    • Each training is live and tailored to your property's configuration and your employee access level.
    • If the remote trainng will be attended by multiple trainees, please enter the names and email addresses as a note to the trainer when scheduling the session. 
    • Trainings cover full platform functionality and are booked for 60-90 minute sessions.
    • We do not offer module-specific or resident training sessions. We have a designated support team available to assist. Please contact them at support@buildinglink.com or (212) 501-7117 ext. 0.

Immediate Self-Service Training Available on our Help Site which includes step-by-step guides, screenshots, and quick answers:
Need assistance with something specific? Our amazing Support Team is available Monday–Friday, 9 AM–5 PM ET. They can even screen-connect for live walkthroughs! Contact our team by email at support@buildinglink.com or phone at (212)-501-7117 ext. 0

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Training Request Form

Requestor Information



Trainee Information


Property Address










Training Unavailable
***We are unable to schedule live trainings for your selected authority level. Our sessions are reserved for property staff and focus on complete platform functionality.

Self-Service Resources
For quick answers, step-by-step guides, and training outlines, please visit our Resident Support Help Site.  You can also view our Resident Tutorial Video which may answer questions related to the Resident Portal.

BuildingLink Support
If you need additional assistance, our Support Team is available Monday–Friday, 9 AM–5 PM ET at support@buildinglink.com or (212) 501-7117 ext. 0.